Lorikeet x Primed Clinic

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Working demo

One AI agent for Primed Clinic, inbound and outbound

A custom Lorikeet build trained on Primed Clinic's public site. The patient data is illustrative; the workflows, knowledge base, guardrails, and the voice line are real. Patients can reach the agent on chat and voice — and the same agent calls patients to keep them on track.

Inbound — when patients reach you

Two channels, one agent

The same workflows, guardrails, and knowledge run on both voice and chat. It handles order & delivery status and treatment-plan & dosing questions — and stays safe on anything clinical.

Voice

Call the agent

Australian voice (Emma), answering in plain language. Ask where your order is, or how to take your protocol.

+61 3 5910 3034 Emma (AU) · same workflows as chat · 1–2 sentence replies
Chat

Use the widget

Open the chat widget at the bottom-right of this page. Wired to the same workflows and knowledge as voice.

Open the chat  ↘
Where's my order and when will it arrive? How should I take my protocol?

Pick a patient, take the call

The same agent makes proactive calls. Each card is a different reengagement moment — select one, enter your number, and the AI will call you, tailoring the conversation to that patient.

Refill reminder

Marcus Webb

Active patient, Melbourne
ProgramCompounded performance protocol
StatusDay 25 — running low
RiskGap before next dose
Cares aboutConsistency, convenience

The AI will focus on

  • A friendly heads-up that his protocol is about to run out
  • Getting the refill moving today so there's no gap
  • Reminding him compounded orders take 10–14 business days
  • Keeping it short and respectful of his time
Win-back

Janelle Cooper

Lapsed patient, Sydney
ProgramWeight management
StatusPaused ~2 months ago
HistoryDid initial consult, didn't continue
Cares aboutSupport, not being sold to

The AI will focus on

  • A warm, genuine check-in — what got in the way?
  • Listening first, no pressure
  • Offering a free clinician review to restart
  • Arranging a callback if she wants a person to follow up

Select a patient above

Then enter your number and the AI will call you in about 10 seconds.

How to read this demo. It was built from Primed Clinic's public site, so some specifics are our best read of your process rather than your internal policy. Patient and order details are illustrative. The bones are real — natural-language workflows, your scraped knowledge base, an Australian voice line, and clinical-safety guardrails (never changes a prescribed dose; clinical questions go to a clinician; urgent symptoms are steered toward 000). In production this connects to your pharmacy, order, and patient-portal systems, and the same agent extends to email and SMS.